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3.5 | 85 Reviews

28 cu. ft. Food Showcase 4-Door Flex™ Refrigerator with FlexZone™ in Black Stainless Steel

Samsung RF28K9380SG

Available in 2 Color(s)

Features

  • Our FlexZone™ technology lets you adjust from refrigerator to freezer, while the Food Showcase feature provides easy access to on-the-go items.

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 71.875"
  • Depth: 34.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 28 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

Due to manufacturer policy, this product cannot be added to your cart. Please contact Southeast Steel for more details.

 
Image Feature

External water and ice dispenser

An external dispenser offers fresh, filtered water and ice.

Image Feature

Ice Master

A space-saving design keeps drinks cold with lots of ice.

Image Feature

ENERGY STAR ® Certified

ENERGY STAR ® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

Image Feature

Food Showcase

An outer door provides quick and easy access to on-the-go items.

Image Feature

FlexZone™

Convert from freezer to refrigerator for flexibility that fits your needs.

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Adjustable shelves

Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.

Image Feature

Triple Cooling

Three cooling systems keep food fresher, longer.

Image Feature

Fingerprint resistant finish

Helps reduce smudges for an everyday great appearance

External water and ice dispenser An external dispenser offers fresh, filtered water and ice.

Ice Master A space-saving design keeps drinks cold with lots of ice.

ENERGY STAR ® Certified ENERGY STAR ® certified products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR ® requirements, it exceeds them.

Food Showcase An outer door provides quick and easy access to on-the-go items.

FlexZone™ Convert from freezer to refrigerator for flexibility that fits your needs.

Adjustable shelves Adjustable shelves go from standard to slide-in or flip-up to store bottles and other tall items with ease.

Triple Cooling Three cooling systems keep food fresher, longer.

Fingerprint resistant finish Helps reduce smudges for an everyday great appearance

Features

  • Our FlexZone™ technology lets you adjust from refrigerator to freezer, while the Food Showcase feature provides easy access to on-the-go items.
Key Features
Food Showcase Yes
Ice Maker Yes
FlexZone™ Yes
Wi-Fi Connectivity Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
High-Efficiency LED Lighting Yes
Cooling System Triple Cooling
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers 2
Tempered Glass Spill Proof Shelves 5
2-Minute Door Alarm Yes
Contour Doors w/ Smooth Finish Yes
CoolTight Door Yes
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-CIN
Refrigerant R134a
Wi-Fi Connectivity Yes
Adjustable Shelves Yes
Refrigerator Design
Color Fingerprint Resistant Black Stainless Steel
Refrigerator Features
Gallon Bins 1
Total Bins 3
Slide-In Shelf Yes
Wine Rack Yes
Showcase Door Yes
FlexZone™
Total Capacity (cu. ft.) 5.75 cu. ft.
Shelf 1
Drawers 2
Temperature Zones 4
Freezer Features
Drawer Divider 2
Cubed and Crushed Ice Cubed/Crushed
Icemaker Yes
Interior Light High Efficiency LED
Shelves 1
Power
ENERGY STAR® Certified Yes
Capacity
Freezer Capacity 5.75 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 71 7/8" H x 34 1/4" D
Product Dimensions without Hinges and Door 35 3/4" W x 70 3/4" H x 29 3/8" D
Product Dimensions with Door without Handles 35 3/4" W x 71 7/8" H x 34 1/4" D
Product Dimensions with Doors Open 35 3/4" W x 71 7/8" H x 49.0" D
Shipping Dimensions 38 5/16" W x 78" H x 36 1/4" D
Net Depth with Door Handle 34 1/4
Net Height without Hinge 70 3/4
Warranty
1 Year Parts and Labor
5 Years Parts and Labor on sealed Refrigeration system only* *Compressor, evaporator, condenser, drier, connecting tubing
10 Years Parts on Digital Inverter Compressor

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 71.875"
  • Depth: 34.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 28 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Samsung Kitchen You Can Count On Rebate

Offer Expires: 8/27/2020 to 10/21/2020 Must be postmarked by: 1/19/2021

Receive a 10% rebate with purchase of 4 or more qualifying Samsung Kitchen Appliances. Rebate form must be postmarked by 1/19/2021.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

3.5 out of 5

60% of reviewers recommend this product.

5 Stars

Great refrigarator

El_Cachanilla 8/31/2020

The refrigerator is marvelous. It has great storage, specially for large families. It has the 4-door design, adjustable shelves, ice maker and water in the door. The only problem we have had is with the ice dispenser, the ice producer is slow when all here need ice. The temperature controls work efficiently.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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3 Stars

Ice maker issues

David 8/30/2020

The ice maker has been a problem from day one. A well known problem at samsung i find out later. ice maker compartment is not properly insulated. Therefore the ice is always melting and then refreezing .making it unuseable . Also the temp gage on the door are not accurate at all . Both of these problems are very disappointing.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Beutiful Look

huaracha 8/30/2020

I bought it 12 months ago, I am so pleased! It shines beutifully, has a contamporary look. I has great storage, I can organized everything wich offeres great accesibilty for my big family.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

The BEST Refrigerater

DLS1 8/28/2020

We bought our Flex over a year ago, and we love it. It has tremendous space in all compartments. We love the external quick open door for pulling items out of the door panel without having to open the larger door. the double wide upper compartment is very handy for large items and there is a ton of space in the many pullout drawers in the lower Freezer compartments. If I had to provide a "Con" for this unit, I would have to include the ice maker capacity. It is a bit small for the size of the Refrigerator. Otherwise, we Love this unit.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great features!

JCVC 8/27/2020

I bought this a month ago and pretty happy with the versatility of the fridge.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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5 Stars

Great Flexibility!

RYoung 8/27/2020

Fridge has worked flawlessly for 6 months now. We like the flexibility of increasing or decreasing freezer space.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great fridge!

DC77 8/27/2020

Very happy with purchase. Only wish the shelves could be moved easily.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
5 Stars

Great Size!

Craftygranny1954 8/27/2020

I bought this February of 2019 and love it. I love the color and the ability to use the bottom for freezer or add another quadrant for refrigerator products.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
1 Stars

Ice maker is terrible.

Arnold 8/27/2020

I constantly have to defrost the ice maker as ice cubes get stuck in the frost build up and stops making ice. I would rate very high if it wasn't for the ice maker. The ice maker is in the refrigerator. Bad design. Moisture seeps down into the freezer and before to long the freezer pull out drawer is frozen in place. I'm usually a fan of Samsung products but they failed on the ice maker. Wouldn't you know it, this problem started to happen as soon as the warranty expired.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Terrible Ice Maker and broken showcase door

Bobby 8/27/2020

The ice maker worked for a couple of months and then started to freeze over, unable to dispense ice. Have to spend an hour every other week to remove frozen Ice around ice maker. Samsung has not provided any resolution. In addition to the unfixable ice maker, the one feature that we loved about this refrigerator also broke, the showcase door. The top hinge of the show case door came off and accessibility to repair is none. So we now have a great looking refrigerator with a broken ice maker and showcase door. Would not recommend.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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5 Stars

Great family appliance!

Colorado Mom 8/27/2020

We purchased this fridge about 3 years ago and it has been great! There is a lot of flexible storage space, allowing us to adjust shelves to accommodate various items. We also love the double freezer doors on the bottom with the flex option!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Love the flexibility of this unit!

cbear440 8/27/2020

Love the flexibility of this unit! Good consistent cooling within the fridge and freezer.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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5 Stars

Love Food Showcase feature and Monitoring App

Nocamego 8/27/2020

Love the Food Showcase feature and Monitoring App. which was very easy to setup.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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5 Stars

Nice

garry0007 8/26/2020

So far no ice maker problems. Excellent and attractive
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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2 Stars

Good for 3 years

Jayq 8/24/2020

My refrigerator is nice, every body loves how it looks but it does not last more than 3 years without problems, besides that customer service is not good either, I will not recommend this to anyone at least that you have lots of money and doesn't care about reliability
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Amazing

prissy 8/10/2020

i really love it, its amazing and samsung its my favorite brand
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Ice Maker

Shopper 8/6/2020

The ice maker.. we have an extended warranty but it is a long process, got an estimate 7.13.20. Thankfully it is only the ice maker. The problem needs to be addressed. This is an expensive appliance
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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2 Stars

Expected far better for the price

NoNickname 8/6/2020

So the good first: We love the four doors and the flex space that could be fridge/freezer. Tons of space and decent configuration of shelves and storage. Samsung support has been good to work with and took care of our issues. Cons: The primary issue we had was with the ice maker. It was frosting up and jamming frequently. Fortunately this happened within the warranty period where Samsung took care of it. Haven't had issues since they replaced the whole ice-maker unit. However, the ice comes out very slowly compared to refrigerators I've had in the past. I wish the shelves on the door were adjustable. They are where they are. The doors ding very easily. Don't look at it too hard. I hope they sell replacement panels. And they are far from fingerprint resistant, though they do clean fairly easily. Overall, it was a good looking fridge before the dings. Now that's all I see. And honestly, expected better quality and less problems for the price.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Excellent, Roomy Refrigerator!

usabvbfan 8/4/2020

We have had our FlexZone refrigerator for a few years now. We LOVE it! We actually had a major issue with the ice maker and were just a bit past our warranty end date. Samsung worked with us and got the issue fixed at no charge to us! Not only is the refrigerator roomy and impressive, Samsung's customer service is also outstanding! I give this product my highest recommendation!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
1 Stars

Ice Maker is horrible

Freshticles 8/3/2020

Since day 1, the ice maker freezes up about every 3 weeks and I have to defrost it with a hair dryer but thats if the ice drawer comes out without getting hung up on the ice accumulated on the maker. Ice drawer is cracked because of this. Looking into joining the class action suit. Showcase door is a nice feature as is the cooling system. But that ice maker issue just ruins it for me.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great fridge! Lots of space

Mike 8/3/2020

We upgraded all of our appliances after our dishwasher started having issues. We liked the look and functionality of the Samsung family as a whole. We went with the black stainless finish. The FlexZone is nice for us since we don't have a need for a ton of freezer space. The only thing I wish it had was better ice storage and accessibility. It's a little cumbersome to remove the ice holder when large amounts of ice are needed.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Absolutely Wonderful!

Stormy 8/3/2020

This refrigerator is perfect for our active family!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
4 Stars

Dream Fridge

EvaH 8/3/2020

I love this fridge! You can use one of the freezers as storage to store beverages. The drawers in the freezers is a great feature to organize things more efficiently. My only complaint is that I have to defrost the ice maker every 3 - 4 months for it to work properly.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice maker is a total bust

DaveH 8/3/2020

The fridge has a nice layout, but issues with the ice maker make it a terrible purchase. My fridge is 3 1/2 years old and I have replaced the ice maker twice at a cost of $300 each time.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Excellent product

joropesa 8/3/2020

I'm very happy with my refrigerator, It's a good product.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great features

dongying qian 8/3/2020

I got this three years ago. I like the design and a flex zones. Everything woks very well so far
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great buy!!!

Gupta 8/3/2020

We purchased this product 2 years ago and was the beat decision. The black stainless steel looks very classy, the 4 door is a huge bonus. It has been built With great advantages of shifting shelves around to accommodate a family's needs.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great refrigerator

Dbrown 8/3/2020

Definitely worth the money, the design is awesome and it's a great addition to my kitchen
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great features

Niko 8/3/2020

When I was deciding on a refrigerator I wanted the one with the TV. But when I saw the 4 way doors and the flexibility that you can change one of the compartments to a freezer or cooler i said i want that one and I am glad I did
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Buyer Beware

Barbk 7/27/2020

Purchased Nov 2018, Manufactured Sept 2018, Stopped working July 2020. Waiting service August 2020. Leaking Freon- need evaporator, valve and UV dryer.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice Maker Problems Since Purchase

CRYSTAL GAVID 7/18/2020

their techs can't fix or diagnose anything! had them come out 5x, once they replaced ice maker. independent repair came out and said these refrigerators are all a problem with ice makers. i so wish i didn't buy my samsung appliances, they look beautiful but already problems after one year.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Ice make will freeze over all the time

Jimmy 7/2/2020

the ice maker does not work ever. constantly freezes over and this is a known issue.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Do NOT buy this!!!!

Laci Groves 5/20/2020

do not buy this. the ice gets blocked on the side and builds up blocking the ice maker. every other week i have to chip the ice away and thaw it out with a hair dryer. extremely disappointed.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Beautiful but loud

Aris 5/17/2020

loud humming compressor, extremly loud ice maker. if you have a quiet home you will hear this refrigerator day and night.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Four compartments and four doors

CAhn 4/16/2020

More space and ability to control and monitor remotely.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Very specious

luvmyppg 4/14/2020

Our family is being using this refrigerator for four months very happy and satisfied with the purchase
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Great features, especially showcase door

Nola 4/13/2020

We bought this more than a year ago, overall very satisfied with our purchase except for the icemaker. It stopped working a few months, but it was promptly fixed through the warranty program. We love its space, are amazed by how much we can stuff in.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great features. Love it.

Dale1380 4/10/2020

I have had this refrigerator for over 6 months now. I absolutely love it. Being able to make the flex zone several different temperature zones is very useful. I have used it to store vegetables so they don't freeze and as a freezer. The food showcase is useful for getting condiments and coffee creamers out. The refrigerator is also very quite. Shelf designs work well for me.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

DO NOT BUY THIS FRIDGE!

gnussbaum 12/16/2019

the showcase door latch is frozen shut and now the door only opens in showcase and not fully. there are dozens of people on the support forums and elsewhere who have the same issue.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
3 Stars

Water Filter

Rasheed 12/1/2019

worst part of this refrigerator replacing water filter.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Worst ice maker

Mike 9/18/2019

save your money. the ice maker is not good. there is a class action lawsuit against them for this.... save your money! stay away!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Failures on Install

WithoutAFridgeNow 7/10/2019

rec'd 7/10 sides damaged; dent on door; water dispenser doesn't work; top door misaligned and does not stay closed; fridge at 71 deg f after 8 hrs. packaging fine - was it working prior to shipment?
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible ice maker

Trunty 5/30/2019

the fridge is less than two years old, but out of warranty, and we have to manually thaw it every few weeks if we want ice.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Ice maker issues

schmitthappens 4/18/2019

Less than 2 years old. Loved it until now. The ice maker is horrible. Ices up every week. I have read alot about the issue and have seen that they replace the ice maker and do some type of sealing. We will see if that works, but I am not holding my breath on this one. The frig is awesome, but I won't have it if it doesn't have an ice maker that works. I'll keep you posted. I would not recommend this frig unless Samsung gets the ice maker issues worked out.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Stopped working after a 1 1/2 years-Unrepairable!!

KML89 4/5/2019

I bought at a local store. Had some cosmetic scratches, so I received a discount. But 18 months later it stopped working. 2 certified Samsung repair companies came and told me they can't fix it. spent 3 weeks without fridge, had to throw out all my food. After hours and hours on the phone with SAmsung they agreed to give me my money back, I had to put more money in to get replacement. All I wanted was the one I bought to be fixed, $600 later
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Poor quality

IlyaP 3/31/2019

The compressor broke after 1 year of use. There are crack in the drawers.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

4 SERVICES STILL NOT FIXED

Crystal60 2/22/2019

This refrigerator has been a nightmare. I've had the 3rd party service techs out 4 times now and they replaced the ice maker one time, cubed ice still has crushed ice in it and the tech finally said that's as good as it gets and that's normal. Water continues to drip from the water dispenser and I have to put a towel under the dispenser. Tech just left my house and said nothing he can do, so I'm stuck with this beautiful looking refrigerator that drips water and doesn't dispense the proper ice.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Looks great, too bad the icemaker is always broken

Riceman00 11/29/2018

Purchased right around the time this model was released, early to mid 2016. The unit looks very good, but fingerprint and scratch resistant it is not. I have no idea who came up with fingerprint resistant as a marketing ploy but it is simply not true. Also, do not use anything on the surface without testing first, it will have fine surface scratches permanently. It looks nice but like many nice things, it's not meant to be touched it appears. I do not have the same problem as others with cooling or compressor problems, at least not yet. What I do and have had is issues with the ice maker. There are 2-3 service bulletins out on it, which you can find if you go searching. One of them suggests insulating part of the compartment for the ice maker, the other the fill hose out a bit from the back of the fridge. No matter what, the result is the same - the ice maker freezes up and will no longer produce ice after about 3-6 weeks without requiring me to thaw it out and reset it. For a product that is retailed at $3000, I expect better, and we should demand better. That is a premium price, yet TONS of people have this issue, it's not isolated to a few people. Read the reviews and do some searching on your own to see.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Don't do it

mschelle1968 11/25/2018

Purchased in July 2017, dead in September 2018, repaired. Dead again with same issue in November 2018. Samsung won't provide repair. No noticeable symptoms, just slowly warms up and the food isn't cold enough. Dangerous. Matching convection microwave was 'replaced' (door only) for the second time last week. Same issue and error both times. Samsung says they won't repair or replace in future as no longer under warranty.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Stopped working after 14 months

mschelle2 11/12/2018

Purchased this in July 2017, stopped working in September 2018 due to freon leak. No coverage under manufacturer, but had purchased the extended warranty. Took 3 weeks to get parts and servie tech for repair. As it turned out, my aunt purchased the same fridge and hers stopped working due to compressor failure. By the way, the matching convection microwave we boght at the same time has stopped working twice.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value