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4.0 | 70 Reviews

24 cu. ft. Smart wi-fi Enabled Counter-Depth Refrigerator with Craft Ice™ Maker

LG LRFXC2416D

Features

  • 24 cu. ft. Capacity
  • Counter-Depth
  • Cool Guard
  • Tall Ice & Water Dispenser® with Measured Fill

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 70.25"
  • Depth: 30.75"
  • Energy Star Rated: Yes
  • Refrigerator Size: 23.5 (cu. ft.)
  • Fresh Food Capacity: 15.4 (cu. ft.)
  • Freezer Capacity: 8.1 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • Sabbath Mode: Yes
  • WiFi Connected: Yes

See More

 
Store More

Stock-up and store everything you need. With a cavernous 24 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.


Cool Guard

metal interior panel wall helps maintain cold air while adding a premium look.


One Size Fills All

Finally, an ice & water dispenser that can accommodate just about any bottle size. With the convenient Measured Fill feature, you can also dispense exact amounts of filtered water in ounces (4,8,16, or 32).


Dual Ice Maker with Craft Ice™

LG's exclusive Craft Ice™ slow melting round ice maker automatically makes batches of three ice spheres per day without the work of time consuming molds. Give your beverages the perfect ice for next level entertaining, from craft cocktails & whiskey to soft drinks, lemonade, even iced coffee. To get even more Craft Ice™, activate Craft Ice+ in the ThinQ® App to make slow-melting ice twice as fast.


Most shelf space*

Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.


Smart Learner Intuitive Performance

Part of the ThinQ® app, Smart Learner analyzes habits to anticipate temperature, ice & energy needs.


Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.


Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone.

Features

  • 24 cu. ft. Capacity
  • Counter-Depth
  • Cool Guard
  • Tall Ice & Water Dispenser® with Measured Fill
  • Dual Ice Maker with Craft Ice™
  • ThinQ® Technology with ThinQ Care
SUMMARY
Series LG
Type: French Door
Door Type: 3-Door
Counter Depth: Yes
Total Capacity (cu.ft.): 23.50
Color: PrintProof™ Black Stainless Steel
CAPACITY
Refrigerator (cu.ft.) 15.40
Freezer (cu.ft.) 8.10
Total Capacity (cu.ft.) 23.50
ENERGY
Energy Consumption (kWh/Year) 683
ENERGY STAR® Qualified Yes
WATER & ICE SYSTEM
Ice & Water Dispenser Yes
Dispenser Type Integrated Ice & Water Dispenser
Measured Fill Yes
Daily Ice Production (lbs) 3.5 lbs
IcePlus™ Production (lbs) 3.8 lbs
Craft Ice™ Daily Ice Production 0.4 lbs
Ice Storage Capacity (lbs) 3.0 + 3.6 lbs (Craft Ice 27 Sets)
Ice System Slim SpacePlus®
Dual Ice with Craft Ice™ Yes
Dispenser Light Yes
Water Filter LT1000P
COOLING
Linear Compressor Yes
Smart Cooling Plus™ System Yes
Door Cooling+ Yes
Temperature Sensors 9
Fresh Air Filter Yes
Evaporator 2
Refrigerant: R600a: Low Global Warming Potential, Zero Ozone Depletion Potential and More Energy Efficient Refrigerant than R134a
CONVENIENCE
Display Type Smooth Touch Control/White LED
Temperature Controls Electronic/Digital
Door Alarm Yes
Child Lock Yes
Auto Closing Door Hinge Yes
ADA Compliant Yes
Sabbath Mode Yes
LoDecibel™ Quiet Operation Yes
REFRIGERATOR
No. of Shelves 4 Split (3 Fixed + 1 Folding)
Folding Shelf 1
Cantilevered Shelves Yes
Shelf Construction Spill Protector™ Tempered Glass
Crisper Bins 2 Humidity Crisper
Glide N' Serve™ Drawer Yes
Temperature Control Pantry Digital Control
Cool Guard: Yes
Refrigerator Light Micro Surface LED
REFRIGERATOR DOOR:
No. of Bins 8
Door Bin Construction 1 Piece (clear)
FREEZER
Door Type Pull Drawer
Drawers 3-Tier Organization
DuraBase™ Solid Drawer Base Yes
Drawer Divider Yes
Ice Bin / In-Door Ice Icemaker & Ice bin in the freezer
Freezer Light Premium LED
Freezer Handle SmartPull™ Handle
THINQ® SMART FEATURES :
Wi-Fi Enabled Yes
ThinQ Care Yes
Works with Google Assistant and Amazon Alexa
SmartDiagnosis™ Yes
MATERIALS AND FINISHES
Contour Door Yes
Hidden Hinges Yes
Surface Smooth
Fingerprint & Smudge Resistant Exterior Yes
Handles Matching Commercial Handles
All Available Colors PrintProof™ Stainless Steel, PrintProof™ Black Stainless Steel
Blowing Agent: Cyclopentane - Low Global Warming Potential, and Zero Ozone Depletion Potential Blowing Agent
DIMENSIONS/CLEARANCES/WEIGHTS
Depth with Handles 30 3/4"
Depth without Handles 28 3/8"
Depth without Door 24 1/8"
Depth (Total with Door Open) 42 5/8"
Height to Top of Case 68 7/8"
Height to Top of Door Hinge 70 1/4"
Width 35 3/4"
Width (Door Open 90 with Handle) 45 3/8"
Width (Door Open 90 without Handle) 40"
Door Edge Clearance with Handle 4 1/4"
Door Edge Clearance without Handle 2 1/8"
Installation Clearance Sides 1/8", Top 1", Back 2"
Weight (Unit/Carton) 276 lbs./298 lbs.
Carton Dimensions (WxHxD) 38" x 73" x 33"
LIMITED WARRANTY
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
UPC CODES:
UPC 048231807340

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 70.25"
  • Depth: 30.75"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 23.5 (cu. ft.)
  • Fresh Food Capacity: 15.4 (cu. ft.)
  • Freezer Capacity: 8.1 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: Yes

LG ThinQ Care Warranty Promo

Offer Expires: 4/13/2023 to 7/12/2023 Must be postmarked by: 10/13/2023

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 10/13/2023.

LG Memorial Day Savings Rebate

Offer Expires: 5/18/2023 to 6/20/2023 Must be postmarked by: 9/20/2023

Receive a rebate of 5% or 10% plus up to an additional $245 with purchase of qualifying LG 4-Piece Appliance Package. Rebate form must be postmarked by 9/20/2023.

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Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

4.0 out of 5

72% of reviewers recommend this product.

1 Stars

Quit after 1 year and 3 months

JRO20 5/26/2023

I both refrigerator 15 months ago and it has quit working caused by fan and compressor failure. I have found customer service comparable to the refrigerator. My problem was diagnosed more than two weeks ago and still has not been resolved. The compressor had to be ordered. When the technician arrived to install the compressor he determined that the fan was not working. He then has to order a replacement fan and could not provide an estimate of when it should arrive. I was advised that the manufacturer does not allow him to have spare part on hand even though my problem has been very common with this model.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

The worst refrigerator I have ever owned

Jimmy O 5/21/2023

I bought this refrigerator 15 months ago and the compressor has already failed
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

great features and great design

SM1965 5/14/2023

Love this refrigerator and living up to reviews and expectations. Very well designed and smart use of space. Highly recommend.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
3 Stars

Lovely Fridge

WA Jeff 4/18/2023

Overall we love the fridge. Unfortunately the craft ice maker is terrible and in hindsight we might have bought another brand fridge if we knew it would break so often. First time thankfully was under warranty then it broke again just a year later after it was fully replaced Sad expensive experience. We might not even replace it at this point which is a bad and sad customer experience.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Happy happy happy

bay girl 4/14/2023

I am in love with my new refrigerator. So many lovely features and it seems to have so much more room than my old side-by-side. I cant believe how much I am enjoying the ice balls.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Love the refrigerator

Waywash 4/11/2023

We bought this refrigerator last June 2022 about October the Kraft ice maker quit working we didnt know until we received a phone call from LG stating that the ice maker had a problem its a smart refrigerator it was covered by factory warranty and was fixed promptly and has been working great. In March the top ice maker quit working called LG service and they replaced it promptly as it was still under warranty. Despite those problems we love our LG refrigerator it is very quiet running and keeps our food much fresher longer. I would definitely recommend this product.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Love it

WCHitch 3/8/2023

I bought this fridge 6 months ago I absolutely love it It gives you regular ice up top and round craft ice in the freezer section. Its counter depth but still holds lots of food and the style of the French doors looks sleek in my kitchen. A good buy.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

great looking

ann me brown 3/3/2023

Bought this due to other fridge stopped working. Love the wifi capability of it and the craft ice machine. The craft ice machine stopped working 2 months after purchase but was replaced by a new model and now is working fine. I love the inside of it and the temperature is very consistant. We bought it from Costco.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

A Crafty Fridge Indeed

DielUp 2/11/2023

When looking for a refridgerator we wanted one that had space functionality and a touch of class. This fridge had it all We love having it connected to the smart phone app for easy adjustments and the craft ice is the talking piece of the town whenever we have company over This fridge has it all
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Great quality

MKC Cathey 2/5/2023

Well worth the price. Many features. Very well lit. We like the filtered water and ice feature.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Beautiful Frig

Whickidd 1/31/2023

Plenty of space and well laid out. We have had a few issues with both ices makers that were quickly repaired. The finger prints and marks on surface are much more visable than I anticipated and must use a microcloth to wipe so there are no streaks. It is beautiful and looks amazing in our kitchen remodel. Just hope we do not have any further issues.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

good purchase so for

Businesschief 1/25/2023

More room quieter love the display - so far so good.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Liove my refrigerator

susiebethknit 1/10/2023

we needed a refrigerator that would give us more space inside Everything about this fridge is perfect The retractable shelf allows for larger cartons The freezer is spacious and the Two trays again give us more storage. Love the measured water options and the round icecubes
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Our new LG refrigerator

MrUnix99 1/8/2023

We bought our new LG refrigerator to replace a working high end one so we could get more food in it and the ability to find particular items at a glance It was always a project to find a desired item before our new LG
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Refrigerator

Bolor 1/4/2023

Works great craft ice works very slow but makes nice ice cubes.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

LG Fridge

ShelleyZiton 1/4/2023

I bought this a few months ago. Love the sleek design. Love that it makes craft ice balls. My only suggestion is if you live in cooler temps to adjust the thermostat from -2 to 0 and 36 to 38. It will keep your food from freezing. Love the black stainless. Great Fridge
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Beautiful refrigerator

JLEVANS 12/31/2022

I love this refrigerator is very roomy love the movable half shelf to allow for tall items. The ice maker is a total surprise it makes separate round balls of ice great for longer lasting ice in the glass. The outside finished always looks clean No fingerprints. This is a great refrigerator
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

Value

 
4 Stars

Refrigerator

TripD 12/26/2022

Bought this three months ago. Our ice makers stopped working and we made a service call. An LG repairman came out in a reasonable amount of time and fixed the issue.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
2 Stars

Broken Craft Ice after 4 months

Mike2888 12/21/2022

I appreciate that the refrigerator still works overall. Im disappointed that the craft ice is completely broken after only 3 months. If you google LG craft ice you will see issues with this ice maker breaking since 2020. I would avoid craft ice until it is actually usable.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

love the fridge

marvin cole 12/16/2022

the only regret is the craft ice ball maker have had it replaced two times as the unit quit working am hoping this is the last time it has to be repaired
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Awesome refrigerator

Lisa4455 12/14/2022

Ive had this for a few weeks and love all the room Great ice maker and love all the features
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Craft Ice and much more

Craft Ice and much more 12/4/2022

We purchased this refrigerator a few weeks ago and we love it. Not only does it make amazing craft ice it has features we did t know it had when we bought it. No more filling up round ice molds this LG makes nice clear ones all day for me.
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

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5 Stars

Great refrigerator

Joanne M 12/3/2022

I bought this refrigerator about a month ago and Im really pleased. I love the black stainless and no finger print feature is great The refrigerator is very classy looking
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Craft Icemaker is Defective

BobW9886 11/27/2022

I bought the LG brand based on reputation of quality and reliability. After reseaching this model met our size and needs. I like that it has separate compressors for the fridge and freezer. I am not crazy about the shelf arrangement of the fridge and have mixed feelings about the way food is stored in the lower freezer. We didnt really care about having water and ice on the door because of the low ice capacity but now love it and drink more water and waste less plastic. The reason for the one star is the craft ice maker. I liked the idea of a second ice maker but it is only two years old and broken. Reading online and I see there are numerous complaints about the LG craft icemakers failing. Until LG fixes this I would stay away from any model with a craft icemaker.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Beautiful Refrigerator

Daddyb429 10/28/2022

I love my new Refrigerator lots more space energy saver however I only gave it a three star rating due to the fact that its been up and running for 2 weeks and both ice makers are incredibly VERY VERY SLOW when it come to making ice And with the amount of ice I use in my water its capability to make ice is compared to my old fridge TERRIBLE
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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3 Stars

Okay - but not wonderful

Lnelson 10/23/2022

I bought this and it does the job for my husband and I but not enough top space for a family. We bedded to replace ours and liked this one for the craft ice cubes in the freezer space. Within less than a year it stopped producing ice so we need a new unit installed. Thankfully we bought it at Costco so they are dealing with LGs repair service. Five weeks to get someone out for service
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Great features but...

Vinca 10/20/2022

The refrigerator was delivered with silver permanent marker scribbled inside on the white interior and the metal has many scratches on it. I reported this to the store and LG on the same day it was delivered. LG customer service will not help or even talk about it. They will only speak with the store. LGs customer service is non-existent
Originally posted on lg.com

No, I do not recommend this product

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Quality

 

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5 Stars

Meets All Expectations

Willy Bob 10/15/2022

Have had this new refrigerator for 1 1/2 months and so far it has met all expectations. Even though it is smaller23 1/2 vs 25 cu. Ft. the usable space is much better. The shelves are well thought out and flexible in their arrangement. The lower freezer is much easier to organize and retrieve items than our old side by side. So far a great purchase.
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

Value

 
5 Stars

Best Refrigerator

Ken Humphries 10/4/2022

For the price this is the best refrigerator on the market. I like the thin Q wifi. It lets you know many useful things about the unit. It is a high quality machine
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

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4 Stars

works ok

go2ski 9/26/2022

we bought this model because of the craft ice feature. this feature has been troublesome ice freezes over and the unit sometimes fails to work
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

LG fridge

UTRyanS 9/18/2022

Makes things cold and keeps it that way. The round ice balls are cool.
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

Value

 
5 Stars

I love this refridgerator

Priscilla30 9/13/2022

For a counter depth refrigerator this refrigerator has so much more room due to a better design. The ice maker is in the door so the whole top shelf is open and available. The pockets on the doors are roomy and can hold many items. My husband and I laughed about the craft ice maker in addition to regular ice cubes but it turns out we use the craft ice all the time One problem: the ice maker in the door not the mechanism that makes the craft ice as that is separate quit after 4 months. Calling LG was easy and they sent out an LG repair person who had the new unit in the truck. It took the repair person about 7 minutes to take out the defective unit and put a new one in. Well see how long this one lasts. When it is working it has been great. There are no clumps.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

LG Fridge is okay

David Saari 8/18/2022

Ive had the LG fridge for a few weeks and our family likes it. Features are easy to understand and use for all ages. Food stays organized and and at safe temps throughout the fridge and freezer
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great fridge

KlbJo 7/25/2022

I bought this fridge about a year ago and so far it works great and the cost was fair. The best feature is the craft ice.
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

WANT BLACK**** DO NOT BUY THIS FRIDGE

GHDC 7/6/2022

This fridge was just delivered. So disappointed. Everywhere I researched it said it was Matte Black. The sides are black but the front is really a dark gray. If you are wanting back this is not your fridge for you. Now my kitchen coordination is a miss-match.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Nice Upgrade

Crabbman22 6/25/2022

We purchased this two weeks ago and are enjoying the spaciousness that this rerigerator and freezer provide. We went from a side-by-side 21 cu. ft. to this one. The counter depth made this the perfect fit for our kitchen. We have not discovered any downside to this appliance
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Fantastic refrigerator but a few downsides

tommy1027 6/24/2022

I bought this last year and installed it a few months ago after our kitchen renovation was complete. Its a gorgeous refrigerator and we have had many comments on it. Only downsides are the craft ice are not perfectly round and clear like in the photos the water dispenser can scratch easily and there is no plastic cover on it - I would think for such a high end model they would include some cover - we noticed a small scratch likely from a ring and that bothered me slightly. Otherwise it is a gorgeous model.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

lwest 6/22/2022

I bought this a month ago and the ice maker broke within two weeks. Exchanged with no problems through the store where it was purchased.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Love my fridge

LM2Rotties 6/20/2022

Bought this refrigerator just over a year ago. Has been a really nice upgrade I bought counter depth but does not feel like I lost any space. Wish the ice machine capacitys was a bit larger but we also have the craft ice. My only issue is that the craft ice machine recently went out. I was able to reset it about 2 months ago and was working well but then went out again with no luck making it work again. I contacted LG and they were great about sending a repair company out free of charge to prep lace the craft ice unit. Hopefully it was an isolated incident and will not have more issues.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Great if it worked right

Danland 6/10/2022

I really like the design and looks of this refrigerator. An added benefit was the craft ice. Keeps you from having to fill those little trays It looks great and I was able to get matching dishwasher and microwave. The problem and basis for the rating is that the craft ice maker stopped working. Four. Alls to customer service and a couple of months waiting still no service call. I do get notices that my warranty is getting ready to run out so they know who I am. Just difficult customer service and NO follow up. Too bad
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

nice frog as far as design goes

RESw 6/6/2022

Loved the frig for 10 months. At that point had an issue with the condenser and fluctuations with temp. in freezer. 20 degree changes that involved melting of ice cubes and lose of food.Took 3 1/2 months for LG to finally repair frig and replace condenser.Hope to love it again and have no more issues.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great refrigerator.

Webb 44 6/1/2022

I purchased the product in November 21 and it has worked very well. If LG had a customer service that worked as well as the products they would be a great Company.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Love it

SuzanneLA 5/29/2022

Am so happy with my new fridge has plenty room and features than do it my life easier. Thanks LG
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

love hate relationship

desert disappointment 5/27/2022

i bought the fridge 6 months ago and I loved it for 6 months then a the fridge started showing an error on the panel . I could not get ice or water and the temp was starting to warm. It was during the Easter holiday coming up and I was told I had to have a special technician to work on it and none were available until after the holiday. Then after the came they had to order a part and i had to wait for that as well. I did not have a fridge for over 2 weeks luckily i had one in the garage. I was fortunate because my holiday groceries would have spoiled. Now so far the fridge works. I wished since it was new I would have gotten the issue solved quicker.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Great ice but.

Bonzi501 5/20/2022

I have enjoyed the craft ice but have had a problem with the ice sticking and not dropping. then added more water and spilling over. They have replaced the craft ice maker and now its doing it again. Not worth it.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great choice

RichardJ76 5/16/2022

I have had my unit for a year now and have to say it is a very good purchase. Even though it is not as deep as my previous fridge it feels like there is more storage. Also I really enjoy the 2 different ice makers.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Good tech support

Dangerous 5/14/2022

I powered up my new refrigerator about a week before I hooked up the water when I hooked up the water the ice maker did not make any ice for about a 3 days when I called tech support after a lengthy conversation she gave me a picture of the reset button which should be included in the manual users guide but it wasnt so we pushed the reset button and the unit begin dumping the ice I think this should be part of the manual and not require people to call in the same procedure worked on the craft ice unit in the freezer otherwise tech support was fine but the manual was a little bit lacking in that area thank you.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Horrible service doesnt stand behind product

Cobbergold 5/10/2022

This fridge was purchased last February and due to manufacturing shortages we did not get it delivered until May 2021. Within 6 months the craft ice maker was malfunctioning. After thawing a few times with no success I called LG in March/April of 2022. I was very bluntly told they will do nothing about it as it was purchased over a year ago. No accommodations were made for the fact that they couldnt keep up with demand and we didnt get it installed and used for the first time 3 months later in May. I hope someone from LG sees this and contacts me. Im very frustrated with their inability to make a product that will last more than 6 months and after buying a whole kitchen set of appliances get no help from them. Can only hope the rest of our appliances dont quit on us.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Lots of space

adrice 5/9/2022

Im thrilled with my LG refrigerator. It has a ton of space with customizable shelves. I also like the ball ice maker as its so fun The other ice and water options are super convenient. Overall a great product.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Good but

Tonkatough 5/8/2022

I have had this refrigerator for almost two years. It is a great size for our family. The craft ice maker is a great concept when it works. We have had it replaced three or four times now. I bought it from Costco and it came with an extra year of warranty. We definitely needed it with the craft ice maker. The repair guy said he replaces these multiple times a week. He said LG knows there is a design flaw but hasnt figured it out yet. Very disappointed that the warranty is over this month. I wont pay to have it replaced just to break in a month or two
Originally posted on lg.com

No, I do not recommend this product

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